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Security & Alarm Systems

Elevator Emergency Communication Systems for Buildings

Published on February 9, 2026 | By Berkley Security Inc.

Every elevator in a commercial or multi-residential building is required by code to have a two-way emergency communication system. When an elevator becomes stuck between floors, occupants must be able to communicate with someone who can coordinate their rescue. These systems are inspected annually by elevator inspectors and local authorities.

Code Requirements

ASME A17.1 (the Safety Code for Elevators and Escalators) requires hands-free two-way communication accessible to all passengers, including those with disabilities. ADA requirements specify that the system must include visual indicators alongside audio communication to serve hearing-impaired passengers. The communication link must connect to a continuously attended location, which typically means a professional monitoring center.

Cellular Elevator Phones

Traditional elevator phones relied on copper phone lines that are being decommissioned by telephone companies across the country. Modern cellular elevator communicators use the cellular network instead, providing reliable communication without legacy phone infrastructure. These units are self-contained, battery-backed, and independent of the building's internet connection.

Elevator Communication in Vicksburg

Building managers in Vicksburg, MS rely on Berkley Security for elevator emergency communication installation and monitoring. We install ADA-compliant cellular communicators, connect them to our 24/7 monitoring center, and ensure your system passes every annual elevator inspection.

Ensure Elevator Code Compliance

Don't fail your next elevator inspection. Contact Berkley Security for ADA-compliant elevator communication systems.

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